sheree's pet care

We care for your pets like you would so you can have peace of mind while away from home, whatever the reason may be. We provide friendly and reliable pet care services in the Port Macquarie area for pets of all shapes and sizes. Why don't you check out our fun adventures on Instagram or Facebook.

• House Visits

Going away? Make sure your pets have everything they need! Let us keep them fed and hydrated, and give them cuddles & play time.

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• PRIVATE DOG WALK

Keep your dogs happy & healthy when you can't be there! Let us help you get them out and about for the exercise they need & deserve.

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Client Reviews

"Amazing! Bella loved Sheree and we had lots of updates while we were away. Will definitely be using Sheree again"
Rachael M

"Stepped in when we really needed help. Professional, reliable, caring & wonderful with our dogs. Even lavished attention on our cat"
Catherine O

"Sheree is a great communicator, very professional & reliable - our puppy was always very excited to
go for her walk!"
Sharon L

"Sheree has looked after our two cats and our blue cattle dog Rosie. Rosie is a very strong dog and Sheree has no problems walking her for us. She has also stayed overnight minding our cats as well. I would recommend Sheree to anyone that choose her to look after their fur babies"
Trish C

"Sheree has puppysat my high energetic, husky cross many times. Sheree is very trustworthy and caring. I never feel guilty leaving Diago. He is always happy to see her. Sheree follows every instruction given and has built a strong connection with Diago. I definitely recommend her!"
Haylie W

Services

What We Offer

Organise a free Meet & Greet for your furry friend to make sure we are a perfect fit. If you have a shy pet, why not book in a trial visit while you are still around? We operate in the Port Macquarie NSW area.
We are happy to accept last-minute, weekly or long-term bookings.

• Photo by Felice Wölke at Unsplash

House Visit

Sometimes a visit is all it takes! We will give your pet the best care, even when you can't be there. Go away with peace of mind your pet will have regular visits at your home to check in and make sure they stay fed, hydrated & get a little attention. Stay updated with daily photos and messages.

• Book Now

• Photo by Nanette Mudry at Unsplash

Private Dog Walks

Reserve our time and relax knowing your pet is in the best possible hands while getting the exercise they need on their favourite neighbourhood route. We can walk all sizes and breeds, once or twice daily, to make sure your pet is well taken care of even when you're not around. Stay updated with daily photos and messages.

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About Us

Sheree's Pet Care is a trusted pet care provider servicing the Port Macquarie area on the Mid North Coast of NSW.Clients love our reliable, personal and flexible services. We are committed to helping you keep your pets happy and healthy, providing the quality care they deserve when you can't be there.We specialise in:

Sheree's Pet Care

Sheree's Pet Care was established by Sheree Cheetham in early 2022 and became a registered and insured business only a few months later. "Since we adopted our first dog, Roxy, we realised how hard it was to go away without worrying. Roxy is a part of our family and included in our lives inside the home. We wanted her to have the same comforts as if she was at home when we went away. This sparked the idea of Sheree's Pet Care after being stuck ourselves when our regular sitter was not available".My husband, Brett, and I love all animals, hold current National Police Checks and will provide quality care for your pets like you would. Between us we have a wealth of experience caring for a range of animals from rats to sheep and alpaca for over 15 years. We are familiar with dog behaviour, comfortable with large dogs, and have an extensive background of dog walking and pet sitting experience, we are committed to keeping your furry friend happy and healthy!Any spare time is quickly filled by our two girls, Roxy (Great Dane x Mastiff / Greyhound), and Maggie (Wirehaired Hungarian Vizsla x Weimaraner).

SHEREE

Pack Leader, Pet Sitter & Dog Walker

Sheree has grown up rurally inland of Tamworth with pets and also included furry friends in her adult life, actively being involved in their care and training. Sheree has cared for dogs, cats, rabbits, birds and rats. "Through pet sitting we meet the most adorable pets and the best part is that we are helping people care for their furry family members where they are comfortable, in their own home. I also like coming across unusual pets, I am not easily fazed".

BRETT

Pet Sitter & Dog Walker

Brett has spent his entire life with pets, and spent his formative years on a hobby farm. He is familiar with the care needs of sheep, goats, alpacas, waterfowl & poultry, cats, dogs, rodents, the list goes on! "It is fair to say that we live for our pets, every day I cannot wait to return home to them. Pets offer something truly amazing to the human spirit".

Gallery

Privacy Policy

Sheree’s Pet Care is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au

The Information We Collect

Personal Information is information or an opinion that identifies, or could identify, an individual. This policy applies to all information collected or submitted on www.shereespetcare.com.au the Sheree’s Pet Care website to book services or make requests. The types of personal information collected are:

This Personal Information may be obtained in many ways, including meeting in person, by telephone, by SMS, by Messenger, by email, via our website www.shereespetcare.com.au, via the Mad Paws website www.madpaws.com.au, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

Links

Our website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. When you go to other websites from here, we advise you to be aware and read their privacy policy. This privacy policy applies solely to information collected by this website.

Website Analytics & Cookies

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.www.shereespetcare.com.au uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage to provide a better website visitor experience.By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.www.shereespetcare.com.au also uses interfaces with social media sites such as Facebook, Instagram and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.

Capturing Information for Remarketing & Other Online Advertising

The Way We Use Information

We collect your Personal Information for the primary purpose of providing our services to you. We will also use your Personal Information to:

We are committed to protecting your privacy and we do not share this information with outside parties without your permission.We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

We Don't Collect Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.We do not collect or use Sensitive information about you.

Third Parties

We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required to provide the services you have purchased or to protect the rights, property or safety of www.shereespetcare.com.au, our customers or third parties or if required by law.We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. We will use all reasonable means to protect the confidentiality of your Personal Information while in our possession or control.We will not knowingly share any of your Personal Information with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in customer files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.We will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is current. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website. Please return periodically to review our privacy policy.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy or you think your information has not been handled appropriately under the Australian Privacy Principles please contact us at: shereetarina@hotmail.com

Acknowledgement: This privacy policy was created using the template provided at Business Victoria https://business.vic.gov.au/tools-and-templates/privacy-policy-template and with information from Redback Solutions https://www.rb.com.au/privacy-policy/.

Terms of Service

By engaging the services of Sheree’s Pet Care (ABN: 51 205 002 306) you are agreeing to be bound by the Terms of Service within our Service Agreement. It is important to review the following Terms of Service carefully. The Pet Owner (the "Client") is hiring the Pet Sitter (the "Business") for the service(s) described in their booking with the terms and conditions within the Service Agreement and outlined on the Sheree’s Pet Care website (below).

Marketing & Social Media

We love social media! The Business will seek the Client's permission upon registration for services for the use of pictures, videos and name(s) of pet(s) and/or pet(s) and the Business on Facebook, Instagram, the Sheree's Pet Care website and any other marketing and/or other social media outlets the Business may choose to use for promotional purposes without compensation.

Provision of Services

The Business (and it’s employees or representatives) agrees to provide pet sitting, dog walking, overnight hosting and other applicable pet care services in a reliable, caring and trustworthy manner. The Business shall care for the Client’s pet(s) as identified and described in the booking for the agreed date(s) and time(s). The Business reserves the right to refuse service to any Client, at any time, for any reason.
House Visits & Private Dog Walks are available from Monday – Sunday between 7:30 AM to 6:30 PM. Private Dog Walks will only be available between 7am - 10am and 4pm - 6:30pm from October to March.
The Client agrees to notify the Business of any concerns within 24 hours of completion of services.
The Client represents and warrants that pet(s) are currently vaccinated in accordance with all local, state and federal laws and regulations.
The Client is responsible for supplying the necessary equipment and supplies needed for the care of their pet(s) including, but not limited to, a sturdy, well-fit harness or collar and leash for walks or in case of emergencies, dog waste bags, pet food, medications, identification tags, litter boxes, cat litter and cleaning supplies.OVERNIGHT HOSTING:
The Business will host a maximum of 4 dogs at one time. Drop offs are from 8:00am onwards at
a time arranged with the business. Pick ups for Overnight Hosting are to be done before midday on the last day. The Client agrees to contact the Business if they are running late to notify them of an estimated time of arrival. The Client understands and agrees that a late fee of $25.00 may be charged for Overnight Hosting if the dog(s) are not collected on time.
The Client's dog must wear a quality collar with an ID tag and use a lead when arriving and leaving the premises for safety. The Client will supply food, treats and medications for their dog(s) as required. The Business agrees to supply additional food if it runs out during their booking with the charges applied to the Client's account.
The Client understands and agrees that their dog(s) are healthy and will at all times while attending the Business have all treatments up to date. The Client's dog(s) must have received their C3 and C5 vaccinations before they can attend and the vaccination certificate must be shown on their first visit or prior, as well as when vaccinations are updated. Annual booster vaccinations are highly recommended, especially for Bordetella (Kennel Cough). The Client agrees not to book in any dog that has any condition that could potentially endanger the health of other dogs or people and has not had any potentially communicable condition within 30 days prior to booking. The Client understands that even if their dog is vaccinated for Bordetella (Kennel Cough) that there is a chance that the dog can still contract Kennel Cough. The Client agrees that they will not hold Sheree's Pet Care responsible if the Client's dog(s) does develop Kennel Cough or other dog to dog transmitted conditions. The Business will monitor all dogs for signs of canine cough, please tell us if your dog has recently spent time at a boarding kennel.
The Client agrees that if their dog has been coughing they will keep their dog(s) at home until cleared by their vet.
The Client agrees that their dogs are free of fleas and ticks on enrolment. The Business will
apply treatment to any dogs observed with fleas or ticks with the charges applied to the Client's account.
The Business will accept puppies 10 days after receiving the C5 (Canine Cough) vaccination.
The Business does not accept un-desexed dogs over the age of 6 months for the safety of the other dogs in our care.
Dogs must be generally good natured to attend overnight and day care hosting. The Business will not accept any dog(s) who show any signs of aggression. The Client understands and agrees that on enrolling their dog they confirm they have not harmed or shown aggressive behaviour towards any other dogs or people. The Business understands the difference between anxiety and aggression and will attempt to settle dogs before contacting the Client for their dogs to be collected.

Injury and Indemnification

The Business shall exercise all precautions against sickness, injury, escape, loss, accidents or death of the Client’s pet(s). The Business is not responsible for sickness, injury, escape, loss accidents or death of the pet(s) unless caused through negligence or wilful misconduct on the part of the Business (or it's employees or representatives). The Client shall hold harmless and indemnify the Business against any and all costs, expenses, losses, liabilities and claims arising out of or relating to any acts of the pet(s) except if arising out of the negligence or intentional misconduct on the part of the Business.
The Business is not responsible for any damages beyond the control of the Business.OVERNIGHT HOSTING:
The Client understands and agrees that during normal dog play, the Client's dog(s) may sustain injuries. The Business will monitor dog play to best avoid injury, but scratches, punctures, torn ligaments, and other injuries may occur despite the best supervision.

Bookings, Cancellations and Refunds

The Business reserves the right to request a 50% deposit upfront to confirm bookings of four (4) days or more. Full payment (or 50% balance) is due by commencement of services unless other payment terms have been agreed to.
The Client will reschedule or cancel at least one (1) day before the beginning of the booking.
The Business offers a full refund for cancellations received up until 12 noon the day before the booking starts.
The Business reserves the right to charge a cancellation fee of 100% of the first day of scheduled service(s) cancelled after 12 noon the day before the booking starts.
The Client can cancel or reschedule appointments by self-service through the Square app or Mad Paws site, by emailing the Business at info@shereespetcare.com.au, by message through Facebook, and by texting or calling the Business on 0428 671 122.
If the Business needs to cancel an appointment due to illness, emergency, crisis, or medical event, the Client will be given the option of rescheduling the booking (subject to availability), a full refund for the cancelled booking or a credit note to be used for future services within the next 12 months.

Invoices

The Business will invoice the Client upon completion of services and apply any deposits, upfront payments or credit notes. The Client agrees to pay invoice(s) for all services rendered within 14 days from the date of the invoice. Unpaid or overdue invoices may result in suspension or termination of future services. Discrepancies should be reported within seven (7) days of receipt.

Payment

Payment may be made to the Business via Electronic Funds Transfer, your choice of card via Square, by cash, or by any other payment method that is accepted by the Business.Payments via Electronic Funds Transfer may be made to:
Account Name: Sheree Cheetham
BSB: 932 000
Account Number: 100 483 733
Reference: Invoice number

Failure to Retrieve Pet(s)

The Client agrees to retrieve their pet(s) from Hosting services on the date specified in the relevant booking. If the Client fails to retrieve their pet(s) within three (3) days after the service period in the relevant booking (or any earlier time period provided by any applicable law), the Client agrees that the Business may (but has no obligation to), in its sole discretion, place or arrange a third party to place the relevant pet(s) into foster care, shelter or similar and may
notify the relevant authorities.
The Client agrees that they are solely responsible for and indemnify the Business for all costs, expenses and liabilities that the Business may incur arising directly or indirectly from the Client failing to retrieve the relevant pet(s) with respect to any booking of the Client. Nothing in these Terms operates to limit any applicable laws that may apply to the Client’s failure to retrieve pet(s) with respect to any booking of the Client, including any applicable animal abandonment or cruelty laws.

Expenses and Medical Care

The Client authorises and agrees to reimburse the Business for the purchase of necessary items for the satisfactory performance of duties in the provision of services under this Agreement. This includes, but is not limited to pet food, medications, dog waste bags, cat litter, cat litter liners and other necessary cleaning supplies for the care of the pet(s).The Business will immediately contact the Client if the Business considers the pet(s) need veterinary care or any other medical attention whilst in our care. The Business will take the Clients’ pet(s) to their preferred veterinarian, or in the event they are unavailable to the veterinarian of choice of the Business. If urgent medical attention is required the Business will immediately take your pet(s) to whichever emergency veterinarian is available.
The Client agrees to reimburse the Business for other reasonable expenses incurred, including those arising from or relating to medical care and treatment, emergency medical care, or veterinarian services. The Business agrees to make the Client aware of such expenses prior to them being incurred.
If the Client or their emergency contact cannot be contacted, the Business will use reasonable judgement for the safety and well-being of the pet(s). The Client authorises the Business to seek and obtain medical attention and treatment as deemed necessary by a veterinarian.

Property Access and Security

This Agreement gives the Business and its representatives authorisation to enter the Client’s listed address as needed to perform agreed upon services. The Client agrees to disclose any use of security cameras or alarms and their locations to the Business.
The Client agrees to properly secure the home prior to leaving the premises. The Business will re-secure the home to the best of its ability at the end of each visit.
The Business is not liable for any loss or damage in the event of a burglary or other crime that should occur while under this Agreement.
The Client expressly gives the Business the authority to employ a locksmith on their behalf and to promptly reimburse the Business for all costs incurred in the unlikely event of a malfunction of the lock, keys or garage door opener.

Emergency or Inclement Weather

In the case of an emergency, inclement weather or a natural disaster, the Client authorises the Business to use reasonable judgment for the care and well-being of Client’s pet(s) and residence. The Business will make reasonable efforts to maintain service during these conditions but reserves the right to adjust the schedule of service based on the sole discretion of the Business.

Termination of Agreement

The Business reserves the right to terminate this Agreement at any time if the Business, in his/her sole discretion, determines that the Client’s pet(s) poses a danger to the health or safety of itself, other pets, other people or the Business. If concerns prohibit the Business from caring for the pet, the Business will attempt to contact to contact the Client to arrange alternative care. If the Client cannot be contacted, the Client authorises the Business to place the pet in a licensed kennel with all charges and fees arising to be the responsibility of the Client.

Limitation of Liability

In the event of a breach of the Service Agreement, the liability is limited to no more than the amount payable under the Client booking and the Service Agreement.

Governing Law

The terms of the Service Agreement shall be governed by and construed in accordance with the laws of the State of New South Wales not including its conflicts of law provisions.

Severability

If any provision of the Service Agreement is held to be invalid or unenforceable in whole or in part, the remaining provisions shall not be affected and shall continue to be valid and enforceable as though the invalid or unenforceable parts had not been included in the Service Agreement.